WHO YOU ARE
1.有客服/幼師經(jīng)驗(yàn)優(yōu)先，耐心細(xì)致，責(zé)任心強(qiáng)
2.普通話標(biāo)準(zhǔn)，語言表達(dá)能力強(qiáng)，擅于與兒童溝通
3.形象端莊，親和力強(qiáng)，活潑
4.有團(tuán)隊(duì)合作精神，具有基本電腦使用能力
5. 有活動(dòng)策劃與執(zhí)行能力者優(yōu)先
YOUR RESPONSIBILITIES
1.按公司管理要求，提供薈聚寶貝的日常服務(wù)（入園接待、監(jiān)管、看護(hù)、陪同服務(wù)等）
2.記錄并處理服務(wù)中的顧客問題（投訴、咨詢、建議等），及時(shí)上報(bào)
3.對(duì)顧客進(jìn)行調(diào)研，調(diào)查顧客滿意度
4.協(xié)助市場(chǎng)活動(dòng)和會(huì)員管理/活動(dòng)的落地實(shí)施
TOGETHER AS A TEAM
At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!